The short version: PSL Study does not collect, send or sell anything about you. There are no accounts, ads, chat, analytics or tracking. Your answers, writing and progress stay on your phone.
This policy explains what the PSL Study app ("the app") does with information, and the choices you have. If anything is unclear, email us at support@pringlesolutions.co.nz.
1. Who we are
1.1PSL Study is made by PSL Software, a trading name of Pringle Solutions Ltd (NZBN 9429053327314), a New Zealand company based in Timaru.
1.2We follow the New Zealand Privacy Act 2020 and, where it applies, the UK and EU GDPR.
1.3PSL Study is independent. It is not affiliated with or endorsed by NZQA or the Ministry of Education.
2. What stays on your phone
2.1Your answers, scores, practice test results, mistakes, saved questions, writing drafts, streak, and whether the full version is unlocked are kept in the app's private storage on your phone. We never receive them.
2.2Your writing is checked on your phone by the app itself. It is not sent to us, to an AI service or to anyone else.
2.3The app does not ask for your name, age, school, email, contacts, photos, camera, microphone or location.
3. What leaves your phone
3.1Nothing that identifies you. The app does not contact any PSL Software server. Android's own backup may include app data, and that is handled by Google under its own terms.
3.2The only links in the app go to NZQA's website, this policy and our support email. Websites have their own privacy policies.
3.3If you tap Report a problem, the app opens your own email app with the question number, the problem you picked and any note you wrote. Nothing is sent unless you press send. We only use a report to check and fix the question, and to reply if you would like us to.
3.4If you tap Send to a teacher or parent on the My progress screen, the app opens your own email app with a summary of your progress (questions tried, scores by area, practice tests). You choose who it goes to, and nothing is sent unless you press send. It doesn't come to us.
4. Permissions
4.1Internet access is used only to talk to Google Play for the optional one-off purchase and to check that purchase.
5. Purchases
5.1Google Play handles all payments. The app only receives confirmation from Google Play that the unlock was bought on the Google account. We never see payment details.
5.2The app asks students to check with a parent or caregiver before buying.
6. Young people
6.1PSL Study is made for secondary school students, mostly aged 13 to 17, and their parents and caregivers.
6.2Because we collect no personal information at all, there is nothing about a young person for us to hold, share or delete. There are no ads, no social features and no way to contact other users.
6.3Parents and caregivers are welcome to email us with any questions.
7. Sharing
7.1We do not sell or share personal information. We don't hold any, unless you email us, and then we only use your email to reply.
7.2We would only disclose information if the law required it.
8. Your choices and rights
8.1You can reset your progress in the app under About and settings. Uninstalling the app removes all its data from your phone.
8.2You can ask us what information we hold about you or ask us to correct it.
8.3If you have a complaint, contact us first. You can also contact the New Zealand Privacy Commissioner, or your local data protection authority in the UK or EU.
9. Changes to this policy
9.1If we change this policy we will update the date at the top. Significant changes will be noted in the app's update notes.
10. Contact